Terms and conditions of sale

This merchant undertakes not to permit any transaction that is illegal or that the credit card brands or acquiring bank consider may harm their goodwill or have a negative impact on them. The following activities are prohibited under the card brands’ programmes: the sale or offer of a product or service that does not fully comply with all laws applicable to the buyer, issuing bank, merchant, cardholder or cards.

In addition, the following activities are also expressly prohibited: The sale of alcoholic beverages to anyone under 18 years of age.

GENERAL TERMS AND CONDITIONS OF SALE — PRODUCTS AT https://vallaltavinicola.cat/

Pre-contractual information This website, https://vallaltavinicola.cat/, is owned by Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA), Tax ID (NIF) J88886163, with its tax address at C/ Romaní s/n, Can Batlló / Mas Vallfogona, 08396 Sant Cebrià de Vallalta (Barcelona).

These General Terms and Conditions govern the distance-selling relationship between Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) and the user or customer, in accordance with applicable legal provisions, particularly Law 7/1998 of 13 April on General Contractual Terms; Law 3/2014 of 27 March amending the consolidated text of the General Law for the Protection of Consumers and Users; Organic Law 3/2018 of 5 December on Personal Data Protection and the Guarantee of Digital Rights; the General Data Protection Regulation (EU) 2016/679; Law 7/1996 of 15 January on Retail Trade; and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) reserves the right to make any changes it considers appropriate to these General Terms and Conditions without prior notice. Changes may be made through its websites by any legally permissible means and will be binding while published on the website and until validly replaced by subsequent terms. However, Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) reserves the right, in certain cases and where it considers appropriate, to apply Specific Contractual Terms in preference to these General Terms and Conditions, giving due notice in the appropriate manner and time. Users will be subject to the terms in force when each contract is entered into.

The purpose of this website is to sell wine.

The duration of the contract is linked to delivery of the product, without prejudice to the right of withdrawal.

As a user or customer, you expressly declare that you know, understand and accept the terms of use and these General Terms and Conditions. You also declare that you are of legal age or are an emancipated minor, and that you have the legal capacity and capacity to act required to access the websites of Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) and enter into contracts through them.

To purchase our products, go to the relevant section of our online shop. You may register as a website user in the corresponding section to shop online. Under the current applicable data protection legislation, Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) informs users that personal data collected during registration and subsequent purchases will be included in the data processing system controlled by Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA), for the purpose of processing those actions and managing any resulting follow-up activities. Under the rights granted by current data protection legislation, you may exercise your rights of access, rectification, restriction of processing, erasure, portability and objection in relation to your personal data, and withdraw your consent to its processing, by sending a request to the address stated above or to vallaltavins@gmail.com. You may contact the competent supervisory authority to lodge any complaint you consider appropriate. For more information, please see the website’s privacy policy.

Once the purchase process is complete, the customer will receive confirmation by email. You must provide a valid email address during checkout. If you do not receive confirmation within 24 hours of completing your order, please contact Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) by calling customer service on 665580225 or emailing vallaltavins@gmail.com. All website content is in Spanish. When the product is received at the delivery address provided, the customer will receive an invoice or a copy of the order.

Offers and validity Where a product is on special offer, the offer price and its validity period will always be shown alongside its essential characteristics. In accordance with current legislation, Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) provides information about all items for sale, their characteristics and their prices. However, Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) reserves the right to withdraw, replace or change the products offered through its website by changing the website content. The products offered on the website at any given time will therefore be governed by the General Terms and Conditions applicable in each case. Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) may also stop providing access to those products at any time without prior notice.

Essential product characteristics The products offered in our online shop include a photograph and their essential characteristics, using information supplied by the manufacturer. The product characteristics identify the colours in which the product is available.

Guarantees Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) is liable for any lack of conformity in products offered on the website for three years from delivery. Under the General Law for the Protection of Consumers and Users, defects appearing in new products within the first two years are presumed to have existed at delivery, unless the company can demonstrate that the defect was caused by misuse. Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) provides an after-sales service during that period. Customers may contact the premises or after-sales service of Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA), email vallaltavins@gmail.com, or use the service points designated by the supplier. If you have any questions, please call customer service on 665580225 or email vallaltavins@gmail.com. If you receive perishable products in poor condition or past their expiry date, please contact vallaltavins@gmail.com. You must follow the storage instructions on the packaging, observe the expiry date and retain your proof of purchase.

Prices All products show the selling price in euros, including Value Added Tax (VAT). Any other applicable tax, such as IGIC or IPSI, will be indicated.

Shipping destinations Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) ships to: the Peninsula (Península).

Delivery and transport costs Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) charges €5 for shipping. The courier company used may vary; at present, CORREOS and CORREOS EXPRES are used. Shipping is free on purchases over €40 to the following destinations: the Peninsula (Península). Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) is not responsible for any customs charges.

Payment methods Customers may pay for their order using any of the following methods. Please indicate your choice during checkout:

VISA or MASTERCARD credit card

All operations involving the transmission of personal or bank details take place in a secure environment, using a server based on standard SSL (Secure Sockets Layer) security technology. All information you send us travels over the network in encrypted form. Your credit card details are also entered directly on the bank’s payment terminal page and are not entered or stored on any server of Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA). When paying by VISA or MASTERCARD, you will always be asked for the card number, expiry date and validation code, corresponding to the last three digits printed in italics on the back of your VISA or MASTERCARD card, to provide additional transaction security. This payment method is valid only on the website. If a purchase amount has been charged fraudulently or improperly using a payment card number, the cardholder may request immediate cancellation of the charge. In that case, the corresponding debit and credit entries in the supplier’s and cardholder’s accounts will be made as soon as possible.

However, if the purchase was actually made by the cardholder and the refund request does not result from exercising the right of withdrawal or termination, meaning that cancellation of the charge was improperly requested, the cardholder will be liable

to Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) for any loss or damage caused by that cancellation.

Bank transfer

If you choose bank transfer, you will receive an email with the bank details of Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) together with your order confirmation. When making the transfer, please include the order number and your first and last names in the reference, and make the transfer within three days of the order confirmation date so that the order can be validated. You may email proof of the transfer to vallaltavins@gmail.com. However, the order will not be effective until our administration department has received bank confirmation of the transfer. Payment must be made in EUROS, and you are responsible for any currency conversion and bank charges. For transfers made from outside Spain, you must instruct your bank to charge you any fees at origin, including your bank’s charges and expenses. Otherwise, Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) may suspend shipment because it has not received the full order amount. Any currency conversion and bank charges are payable by the customer.

Order fulfilment Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) undertakes to deliver the order within one week. The availability of products offered by Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) may vary according to customer demand. Although stock is updated periodically, a product ordered by a customer may be out of stock at that time. If the order cannot be fulfilled because a product is unavailable, Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) will contact the customer and offer a refund of the amount paid.

Right of withdrawal The buyer has fourteen calendar days from the day the customer receives the product to withdraw without penalty and without giving a reason. Products covered by the withdrawal must be returned without undue delay and, in any event, within fourteen calendar days of the date on which the decision to withdraw is communicated.

The amount due following withdrawal will be refunded within fourteen calendar days of the date on which the decision to withdraw from the contract has been effectively and unequivocally communicated, provided that the returned goods or products have already been received or the consumer has supplied proof of their return, whichever occurs first. Otherwise, the refund may be withheld until the goods have been received or the customer provides proof of their return.

The user is informed that they are liable only for any reduction in the value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics or functioning.

To exercise the right of withdrawal, you must notify us by calling 665580225, emailing vallaltavins@gmail.com, sending a written request to C/ Romaní s/n, Can Batlló / Mas Vallfogona, 08396 Sant Cebrià de Vallalta (Barcelona), or using the withdrawal form.

Under Article 103 of Law 3/2014 of 27 March amending the consolidated text of the General Law for the Protection of Consumers and Users, the supply of services or goods made to the consumer’s specifications or clearly personalised, or which by their nature cannot be returned or may deteriorate or expire rapidly, is exempt from the right of withdrawal. The product falls within the following exception: the supply of alcoholic beverages whose price was agreed when the sales contract was concluded, which cannot be delivered within thirty days and whose actual value depends on market fluctuations beyond the organisation’s control.
Returns The customer must return or deliver the product directly to Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA), at C/ Romaní s/n, Can Batlló / Mas Vallfogona, 08396 Sant Cebrià de Vallalta (Barcelona), without undue delay and, in any event, no later than fourteen calendar days after formally exercising the right of withdrawal from the contract. The deadline is met if the customer returns the product before the period expires. The customer is responsible for the return costs. Refunds Payments made by the customer will be refunded using the same payment method, unless otherwise agreed. Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) will refund the amounts paid within fourteen calendar days of receiving the withdrawal notice. Unless the organisation has offered to collect the goods itself, it may withhold the refund under a sales contract until it has received the goods or the consumer has provided proof of their return, whichever occurs first. Returning a defective product If a product is not in good condition for reasons not attributable to the customer, the customer has the right to return it at no cost by notifying Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) of the reason through any of the contact methods provided in these Terms and Conditions. A return due to a defective product or a product in poor condition is not regarded as an exercise of the right of withdrawal. Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) undertakes to pay the return costs and replace the product with a new one in accordance with the terms accepted at the time of sale.

Complaints If you wish to make a complaint, please email vallaltavins@gmail.com or write to C/ Romaní s/n, Can Batlló / Mas Vallfogona, 08396 Sant Cebrià de Vallalta (Barcelona). Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) also makes official complaint forms available to consumers and users.

Jurisdiction Maresme Lliure i Vinícola SCP (VALLALTA VINÍCOLA) reserves the right to bring any civil or criminal proceedings it considers appropriate in response to misuse of its website or content, or a breach of these Terms and Conditions. The relationship between the user and the provider is governed by the legislation currently applicable in Spain. If a dispute arises, the parties may submit it to arbitration or bring it before the ordinary courts, in accordance with the relevant rules on jurisdiction and competence. Last updated: 22 July 2026